FAQs

Q. What are the advantages of engaging online?

Engaging online allows you to have your say in the Council’s decision making process in your own time and comfort:

• You don't have to attend community meetings at a set place and time, you can contribute at a time and place that suits you.
• It is a quick, safe and convenient way to have your say on a range of issues and topics.
• It is a great way to keep up to date and contribute your views on issues affecting your community.
• You can see what other community members think about an issue or topic, respond with your own views and engage in a discussion.
• It allows for a range of different people, with different views to discuss matters that impact on their community

Q. What feedback tools do you have available on the Your Say Adelaide site?

There are a wide range of tools available on the site that has been designed to be hassle free and easy to use;

• The Formal Submission form allows you to provide your feedback quick and easily, often used for consultations that have a legislative requirement.
  
  
• The Feedback Forms and online Surveys help us to gather information, local knowledge, community views and opinions. It’s an easy way for you to contribute your ideas and thoughts.
  
  
• Quick polls are exactly that; a quick snapshot in time to measure the 'community pulse' on a specific topic or project.
  
  
• The Discussion Forum allows you to discuss and share your views with the Adelaide community and Council. They are great for open and honest discussion and debate.
  
  
• The Q&A allows us to respond to any questions or comments raised by you either privately or publicly. This also allows us to track your issues throughout the consultation to keep an eye on your concerns.
  
  
• The Guest Book is a space where you can share your stories, ideas and express yourself without the fear of challenge. There are no facilities for replies, voting, agreeing or disagreeing on comments.

Q. How do I submit my feedback?

Your feedback can be submitted via the online forums, quick polls and surveys relevant to each of the projects currently open for consultation. To particpate simply register with us, and start sharing your ideas and comments. Alternatively you can contact the relevant project officer responsible, thier contact details are in the FAQ section of each project.

Q. What's the difference between a formal submission form & a survey?

It is Council policy that a formal submission is required for some specific projects or decisions, or to fulfill a legislative requirement. These are usually for strategic decisions (e.g. Annual Budget) and also include the provision of a lease/licence over community land or within Park Lands. A formal submission requires the contact name and address of respondants which becomes public information and is provided to Council for thier consideration. For more information view our Public Communication and Consultation Policy.

Q. What happens to my feedback / comments?

All comments, ideas and suggestions are collated and used by the relevant project officer to inform the development of strategies, programs and activities, or to gain an insight into commuinty views and opinions.

Often, feedback provided online is used in conjuction with other face-to-face consultation activities such as workshops, meetings, open days or surveys.

When each consultation closes, all contribitions are compiled into a report, which will be presented to Council when considering the particular matter.
A copy of the report will also be posted on YourSay Adelaide for reference, removing any identification.

All feedback provided during consutlation will be considered, however this does not mean that every suggestion can be taken on board and adopted as proposed.

Q. Is it anonymous?

Yes! Your privacy is totally protected because the 'Your Say Adelaide' is hosted and moderated by an external independent organisation, Bang the Table.

No third parties have access to are aprovided with your details. For further information, refer to the privacy policy.

Council only have access to your details to inform you of up and coming consultations that you sellected as areas of interest.

Q. How is the site moderated?

All moderation is carried out by Bang the Table and is independent of Adelaide City Council. The moderators do not edit or alter any comments and will only remove comments deemed to be significantly off topic, offensive or malicious, in which case they are removed form the site immediately. Refer to the Moderation guidelines.

Q. Who can I contact about Your Say Adelaide?

Your Say Adelaide is co-ordinated by Council's Officers Daniel Popping, Sheila Brown and Fred Owens

If you have any questions about content, or Council's consultation and engagement process, please email us:
yoursay@adelaidecitycouncil.com

If you have a question regarding a specific project currenlty open for consultation, please contact the relevant project officer. Their contact details can be found in the FAQ section for each project.